Dietrichsteinerhof Apartments & Rooms

General terms and conditions of contract:

Your apartment/room will be available from 2 pm on the day of arrival at the latest. On the day of departure, the apartment/room is available until 11 am. Of course you can use our bathing beach until 7 pm on the day of departure.

Cancellation conditions: The time of free cancellation depends on the rate booked.

Cancellable rate: Guests can cancel free of charge up to 14 days before arrival. The guest pays 50% of the total price in case of cancellation in the 14 days before arrival. In case of no-show, the guest will be charged the total price of the booking.

Non-free cancellable rate: Room rates that are non-cancellable (non-refundable) are cheaper than rates with higher flexibility. The guest will pay the amount equal to the total price in case of cancellation at any time. 100% cancellation fee.

We have a strict policy regarding non-refundable rates and do not usually allow changes or cancellations. In the event of force majeure, please contact us directly. We recommend that you take out travel insurance.

Otherwise the Austrian Hotel Contract Conditions (ÖHVB 2006) apply.

Local tax: May & June and from 11th September at € 1,95 per person over 17 years and per night. July, August and until 11th September with € 2,10 per person from 17 years and per night. Children and teenagers up to the age of 17 are free.

Pets are welcome. We charge € 10 per night (without food) per pet.

Parking is free of charge and cannot be reserved. The first-come-first-served principle applies.

Privacy policy

We take the protection of your personal data very seriously. We process your personal data in accordance with the statutory data protection regulations and this privacy policy.

As a rule, it is possible to use our website without providing personal data.

Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done, as far as possible, on a voluntary basis.

We process your personal data with the support of order processors who assist us in providing the services (e.g. web host, e-mail newsletter dispatch service).

These processors are obliged to strictly protect your personal data and are not allowed to process your personal data for any other purpose than the provision of our services.

Your personal data is only passed on to service providers typical for the economy, e.g. banks (in the case of transfers to you), tax advisors (if you appear in our accounts), shipping service providers (in the case of dispatch to you), etc.

Contact form: After sending the contact form, the personal data entered by you will be processed by the data protection officer for the purpose of processing your enquiry on the basis of your consent given by sending the form.

There is no legal or contractual obligation to provide the personal data. The only consequence of not providing it is that you do not submit your request and we cannot process it.

You have the right to revoke your consent at any time by written notification without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Further processing of the data, which is compatible with the original purpose of processing, will be carried out on the same legal basis until objection is made. In this case, the data will be forwarded to the shipping service provider.

You have the right to object to the use of your personal data for the purpose of direct marketing at any time by notifying us in writing. In the event of an objection, your personal data will no longer be processed for the purpose of direct advertising.

Cookies: This website uses cookies. Cookies make websites more user-friendly and efficient for the user. A cookie is a small text file that is used to store information. When a website is visited, the website may place a cookie on the website visitor's computer. If the user visits the website again later, the website can read the data from the previously stored cookie and thus determine, for example, whether the user has visited the website before and which areas of the website the user was particularly interested in.

Changing the cookie settings: How the web browser handles cookies, which cookies are allowed or rejected, can be defined by the user in the settings of the web browser. Where exactly these settings are located depends on the respective web browser. Detailed information on this can be accessed via the help function of the respective web browser.

If the use of cookies is restricted, not all functions of this website may be fully usable. 

Google Maps: We use Google Maps to display maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The integration requires that Google can perceive the IP address of the user. The IP address is required in order to send the content to the user's browser. We would like to point out that Google has its own data protection guidelines, which are independent of ours. We do not accept any responsibility or liability for these policies and procedures. You can find out more here.

Your rights: You have the right to information, correction, deletion and restriction of the processing of personal data.

Where the legal basis for the processing of your personal data is your consent or a contract concluded with you, you also have the right to data portability.

You have the right to revoke any consent you may have given for the processing of your personal data. The lawfulness of the processing of the personal data until the revocation is not affected by the revocation.

You have the right to object to the processing of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.

Furthermore, you have the right to lodge a complaint with the supervisory authority (Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).