Purpose of the data collection:
Our websites can also be used at any time without providing personal data. Data is generally stored without reference to the individual person, unless stated otherwise in on of the subsequent chapters. This data helps us to improve our services and services and does not allow any conclusion to be drawn to the respective person. However, some of the services require that users of the website voluntarily disclose certain personal information on our website. In order to be able to offer and handle these services we need the possibility to contact the customer as well as to obtain other information. We use this information to fulfill our obligations to our users and customers as well as to advertise for our own purposes.
Processing and use of data
Your data will be processed and used by us in order to provide the services offered on the websites in the best possible way. The data helps us, among other things, in the doing transactions that you want and in maintaining a user-friendly design of our website.
Processing and use of personal data
We only process and use your personal data if you voluntarily provide us with this data. In most cases, this is done in connection with a service on our website (e.g., subscribing to newsletters) or with providing a service you need (e.g. booking or inquiry for your holidays). User or customer data are used exclusively for the purpose of fulfilling our services and for the purpose of advertising our own offers.
Disclosure of personal data
Personal data transmitted online will be shared with third parties only after your prior consent or following legal obligations. Legal obligations include, in particular, judicial or administrative orders for the publication of data in connection with unlawful acts. The exception of this is the disclosure of data as far as this is directly necessary for the fulfillment of contractual obligations, such as to process payments to the credit institutions responsible for the payment or to pass on data to the shipping company responsible for the delivery.
Server log files
The providers of the websites listed above automatically collect and store information in so-called server log files, which your browser automatically transmits. These are:
• Browser type and browser version
• used operating system
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address
A merge of this data with other data sources will not be done. The basis for data processing is Art. 6 paragraph. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.
Use of Google Analytics
Please note that Google Analytics was extended by using the code "gat._anonymizeIp ()” on our website in order to ensure anonymized collection of IP addresses. If you prevent the installation of cookies by their browser software, we point out that in this case you may not be able to use all the features of our websites in full. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Google AdWords with Conversion Tracking
Region Villach Tourismus GmbH uses Google AdWords and conversion tracking. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). Through certification according to the EU-US Privacy Shield
Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.
Region Villach Tourismus GmbH uses conversion tracking to provide targeted promotion of our site. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.
If you click on an ad placed by Google, the conversion tracking we use stores a cookie on your device. These so-called conversion cookies expire after 30 days and do not otherwise identify you personally.
If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you clicked on one of our ads placed on Google and that you were then forwarded to our website.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. In addition, we receive information about the number of users who clicked on our advertisement(s) as well as about the pages on our site that are subsequently visited. Neither we nor third parties who also use Google AdWords will be able to identify you from this conversion tracking.
You can also prevent or restrict the installation of cookies by making the appropriate settings in your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support.
In addition, Google provides further information with regard to its data protection practices at
in particular information on how you can prevent the use of your data.
Region Villach Tourismus GmbH uses the remarketing function on our website. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). Through certification according to the EU-US Privacy Shield . Google guarantees that it will follow the EU's data protection regulations when processing data in the United States. Region Villach Tourismus GmbH uses this feature to deliver interest-based, personalized advertising on third-party websites that also participate in Google's advertising network. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site. To allow this advertising service to function, Google stores a cookie with a sequence of numbers on your device via your browser when you visit our website. This cookie records both your visit and the use of our website in anonymous form. However, personal data will not be passed on. If you subsequently visit a third-party website that also uses the Google advertising network, advertising may appear that refers to our website or our offers there.To permanently disable this feature, Google provides a browser plugin for most common browsers at https://www.google.com/settings/ads/plugin?hl=en
Cross-device marketing allows Google to track your usage patterns across multiple devices, so you may see interest-based, personalized advertising even when you switch devices. However, this requires that you have agreed to link your browsing history to your existing Google account. Google offers more information about Google Remarketing at http://www.google.com/privacy/ads/
Using Facebook Pixel
Facebook Conversion Tracking Pixel
By logging onto facebook.com, you give your consent to the Conversion Tracking Pixel service of Facebook, Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This allows Facebook to track user activities after a user has clicked a Facebook advert and been redirected to a third-party website. In this way Facebook can determine the effectiveness of Facebook advertising for statistical and market research purposes. Any data that are collected in this process remain anonymous. This means that the data of individual users cannot be accessed. Collected data are, however, stored and processed by Facebook. We are providing you with information on this issue, based on the most recent information we have received ourselves. Facebook can associate such data with the data of your Facebook account and then use the data for its own advertising purposes, as specified in the Facebook Data Policy, https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also enables Facebook and its partners to show you advertising on and outside of Facebook. For further details, go to https://www.facebook.com/ads/website_custom_audiences/
Region Villach Tourismus GmbH websites contain remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our websites, the remarketing tags establish a direct connection between your browser and the Facebook server. This enables Facebook to receive information that you have visited our sites from your IP address. As a result, Facebook can associate your visit to our sites with your user account. We can use the information we receive in this way when placing Facebook ads. Please note that, as the site operator, we have no knowledge of the content of data transmitted to Facebook or how Facebook uses such data. For further details, please refer to the Facebook Data Policy, at https://www.facebook.com/about/privacy/ . To see the current settings in your personal profile, please go to https://www.facebook.com/ads/website_custom_audiences/
Using Youtube Plugins
Data processing by Feratel
The data processing within the inquiry and booking forms on our websites (operated by us, the Region Villach Tourismus GmbH) takes place on our behalf via the services by feratel Deskline system, operated by feratel media technologies AG, Maria-Theresienstraße 8, 6020 Innsbruck. Should inquiries be made, the data entered be forwarded to the registered hosts of the region Villach - Faaker See - Ossiacher See in a request pool for subsequent collection. A maximum of 10 companies can take the data of an inquiry and make suitable offers. Thereafter, the data transmitted by the guest will be deleted by the Region Villach Tourismus GmbH within 16 months, should no booking be made via the Feratel system. Data that has been processed as part of an online booking remains stored in accordance with legal requirements and are afterwards deleted. In the contract for the processing of personal data feratel media technologies AG guarantees you and us, the Region Villach Tourismus GmbH, to have taken all necessary technical and organizational measures to protect your data in accordance with DSVGO and exclusively for the processing of your data Requests and bookings to use.
We use the newsletter system of Micado Digital Solutions GmbH Hammerschmiedstraße 5 6370 Kitzbühel (hereinafter: Micado) to send newsletters. If you register for one of our newsletters via Micado, the data you provide when registering for the newsletter will be transferred to Micado's system and stored there. Micado is prohibited from using your data for purposes other than sending the newsletter. Micado is not permitted to pass on or sell your data. After registration you will receive an e-mail to confirm your registration ("double opt-in"). Micado offers extensive analysis options on how the newsletters are opened and used. You can find more information about Micado here.
This content offer uses an analytics service by xamoom GmbH ("xamoom"). This service uses IDs and cookies to analyse how users use the content offer. This ID cannot be attributed to the actual person. The information generated by xamoom about your use of the content offer is transmitted to the xamoom server and stored. Xamoom uses this information to evaluate your use of the content offer and to compile reports about activities for us and our customers. Xamoom can also pass this information on to third parties if this is legally required or if they process this information on behalf of xamoom. Xamoom will not link your personal data with other data stored by xamoom or their customers. Through the use of this content offer, you agree to the processing of data through xamoom in the manner and for the purposes stated above. All further information about data protection at xamoom GmbH can be found here. More information about MailChimp and privacy at MailChimp can be found here: http://mailchimp.com/legal/privacy/ .
You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection laws or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
Questions about the protection of your personal data
The Region Villach Tourismus GmbH implements measures, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. The sites listed above use industry-standard SSL (Secure Sockets Layer) encryption for some purposes. This will ensure the confidentiality of your personal information and credit card information when transacting over the Internet.
Region Villach Tourismus GmbH
9500 Villach, Austria
Telephone: +43 4242 42000 48
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