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2 adults

Room 1

Data protection statement

Data protection
By using this website you agree to the following terms of data protection. The operator of the website is the Region Villach Tourismus GmbH, based in Peraustraße 32, 9500 Villach, Austria.This data privacy statement applies regardless of which device the website is accessed from. The purpose of this data privacy statement is to inform you in detail about how we handle your data. The Region Villach Tourismus GmbH operates the following websites, for which the same data privacy statement applies: www.visitvillach.at, www.faakersee.at, www.lake.bike, www.naturparkdobratsch.info, www.ossiachersee.info, www.kuechenkult.at, www.huettenkult.at, www.connect-villach.at sowie www.region-villach.plus, www.skiing-villach.com, www.nataleavillach.com & media.region-villach.at.

Purpose of the data collection:
Our websites can also be used at any time without providing personal data. Data is generally stored without reference to the individual person, unless stated otherwise in on of the subsequent chapters. This data helps us to improve our services and services and does not allow any conclusion to be drawn to the respective person. However, some of the services require that users of the website voluntarily disclose certain personal information on our website. In order to be able to offer and handle these services we need the possibility to contact the customer as well as to obtain other information. We use this information to fulfill our obligations to our users and customers as well as to advertise for our own purposes.

Processing and use of data
Your data will be processed and used by us in order to provide the services offered on the websites in the best possible way. The data helps us, among other things, in the doing transactions that you want and in maintaining a user-friendly design of our website.

Processing and use of personal data
We only process and use your personal data if you voluntarily provide us with this data. In most cases, this is done in connection with a service on our website (e.g., subscribing to newsletters) or with providing a service you need (e.g. booking or inquiry for your holidays). User or customer data are used exclusively for the purpose of fulfilling our services and for the purpose of advertising our own offers.

Disclosure of personal data
Personal data transmitted online will be shared with third parties only after your prior consent or following legal obligations. Legal obligations include, in particular, judicial or administrative orders for the publication of data in connection with unlawful acts. The exception of this is the disclosure of data as far as this is directly necessary for the fulfillment of contractual obligations, such as to process payments to the credit institutions responsible for the payment or to pass on data to the shipping company responsible for the delivery.

Use of cookies
We use cookies on our website to provide you with certain services on the websites and to constantly improve the usability and functionality of our websites. For these reasons, anonymized data of visitors to our websites are collected and stored and usage profiles are created using pseudonyms and merged with personal data about the bearer of the pseudonym. Cookies are used for the recognition of your internet browser. Cookies are small text files that are stored on your computer. With the help of cookies, it is possible to analyze the browsing habits of website visitors and to adapt the websites more closely to the needs of the users. Cookies are stored on your computer even after your visit to our website to save the recent cumbersome filling out of web forms or to automatically recognize the personal settings of the user account.

Server log files
The providers of the websites listed above automatically collect and store information in so-called server log files, which your browser automatically transmits. These are:

• Browser type and browser version
• used operating system
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address
A merge of this data with other data sources will not be done. The basis for data processing is Art. 6 paragraph. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses so-called cookies (small text files), which are stored on your computer and which allow an analysis of the use of the websites by you. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the websites, compiling reports on websites activities for the website operators and providing other services related to website activity and internet usage. Google will also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You can object to the collection and use of your IP address by Google Analytics at any time with effect for the future. If you do not want Google to receive data from your browser when you visit the pages, you'll find the link to the opt-out solution for Google Analytics here: http://tools.google.com/dlpage/gaoptout?hl=en). This plugin prevents the browser from requesting the Analytics code, so Google will not receive any data when the page is viewed. The plugin is available for different browser types. According to Google, the browser blocks the Google Analytics script after installation. If there is no such plug-in for your browser, you can prevent the collection of data by clicking on the following link: Deactivate Google Analytics. Alternatively, you can disable the use of cookies by Google by visiting the page to disable Google advertising. Or, you can disable the use of third-party cookies by visiting the opt-out page of the Network Advertising Initiative. For more information about Google's terms, click here.

Please note that Google Analytics was extended by using the code "gat._anonymizeIp ()” on our website in order to ensure anonymized collection of IP addresses. If you prevent the installation of cookies by their browser software, we point out that in this case you may not be able to use all the features of our websites in full. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Google AdWords with Conversion Tracking
Region Villach Tourismus GmbH uses Google AdWords and conversion tracking. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). Through certification according to the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that it will follow the EU's data protection regulations when processing data in the United States.
Region Villach Tourismus GmbH uses conversion tracking to provide targeted promotion of our site. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site.

If you click on an ad placed by Google, the conversion tracking we use stores a cookie on your device. These so-called conversion cookies expire after 30 days and do not otherwise identify you personally.
If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you clicked on one of our ads placed on Google and that you were then forwarded to our website.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. In addition, we receive information about the number of users who clicked on our advertisement(s) as well as about the pages on our site that are subsequently visited. Neither we nor third parties who also use Google AdWords will be able to identify you from this conversion tracking.
You can also prevent or restrict the installation of cookies by making the appropriate settings in your browser. Likewise, you can use the browser to delete cookies that have already been stored. However, the steps and measures required vary, depending on the browser you use. If you have any questions, please use the help function or consult the documentation for your browser or contact its maker for support.

In addition, Google provides further information with regard to its data protection practices at

https://services.google.com/sitestats/de.html
http://www.google.com/policies/technologies/ads/
http://www.google.de/policies/privacy/
in particular information on how you can prevent the use of your data.


Google Remarketing
Region Villach Tourismus GmbH uses the remarketing function on our website. This is a service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (hereinafter: Google). Through certification according to the EU-US Privacy Shield . Google guarantees that it will follow the EU's data protection regulations when processing data in the United States. Region Villach Tourismus GmbH uses this feature to deliver interest-based, personalized advertising on third-party websites that also participate in Google's advertising network. The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our site. To allow this advertising service to function, Google stores a cookie with a sequence of numbers on your device via your browser when you visit our website. This cookie records both your visit and the use of our website in anonymous form. However, personal data will not be passed on. If you subsequently visit a third-party website that also uses the Google advertising network, advertising may appear that refers to our website or our offers there.To permanently disable this feature, Google provides a browser plugin for most common browsers at https://www.google.com/settings/ads/plugin?hl=en
Cross-device marketing allows Google to track your usage patterns across multiple devices, so you may see interest-based, personalized advertising even when you switch devices. However, this requires that you have agreed to link your browsing history to your existing Google account. Google offers more information about Google Remarketing at http://www.google.com/privacy/ads/

Using Facebook Pixel
Some subpages of our website use plugins operated by Facebook. Facebook Inc. is a social network based in Menlo Park, California, USA. A plug-in is a software module that is accessed and incorporated by a website when it is opened, thereby enhancing the functionality of the website. The Facebook plugins are marked with the Facebook logo or the designation "Facebook Social Plugin". Subpages of our websites, where this plugin is used, connect in the background automatically with the servers of Facebook. Facebook then sends the content of the plugin directly to the requesting browser. The plugin is thus integrated into the website and displayed in the user's browser. As the browser of the visitor to our website also calls the plugin from the Facebook server, Facebook learns that our website has been opened and transmits your IP address to Facebook. This happens irrespectively of whether you have an account on Facebook or whether you are currently logged in as a Facebook user or not. Facebook connects your visit to our website with your Facebook account if you are a Facebook user and logged into Facebook. As a Facebook user, you have agreed to the Terms of Use, the Data Use Policy, and their Cookie Policy. Facebook uses this information to identify users' specific interests and inclinations, and to collect such information also for promotional purposes.

Facebook Conversion Tracking Pixel
By logging onto facebook.com, you give your consent to the Conversion Tracking Pixel service of Facebook, Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This allows Facebook to track user activities after a user has clicked a Facebook advert and been redirected to a third-party website. In this way Facebook can determine the effectiveness of Facebook advertising for statistical and market research purposes. Any data that are collected in this process remain anonymous. This means that the data of individual users cannot be accessed. Collected data are, however, stored and processed by Facebook. We are providing you with information on this issue, based on the most recent information we have received ourselves. Facebook can associate such data with the data of your Facebook account and then use the data for its own advertising purposes, as specified in the Facebook Data Policy, https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also enables Facebook and its partners to show you advertising on and outside of Facebook. For further details, go to https://www.facebook.com/ads/website_custom_audiences/

Facebook remarketing/retargeting
Region Villach Tourismus GmbH websites contain remarketing tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you visit our websites, the remarketing tags establish a direct connection between your browser and the Facebook server. This enables Facebook to receive information that you have visited our sites from your IP address. As a result, Facebook can associate your visit to our sites with your user account. We can use the information we receive in this way when placing Facebook ads. Please note that, as the site operator, we have no knowledge of the content of data transmitted to Facebook or how Facebook uses such data. For further details, please refer to the Facebook Data Policy, at https://www.facebook.com/about/privacy/ . To see the current settings in your personal profile, please go to https://www.facebook.com/ads/website_custom_audiences/

Using Youtube Plugins
To display videos, we use Youtube, a video portal based in San Bruno, California, USA, owned by Google Inc., on our website. When you view a video on our website, this video is automatically requested from a Youtube server. In this way, Youtube learns that this video has been requested and what IP address the computer that requested this video has. By using Youtube, you have accepted the Terms of Use and the Privacy Policy, and you have consented, inter alia, to using Youtube or Google Cookies on your computer. Based on the videos you have started, Youtube can generate a profile of your interests and interests and send you information and advertisements accordingly. After Youtube is a service of Google Inc., the information collected via Youtube is also used by Google and used for target-group-specific control of advertising. This personal ad will not only appear on Youtube, but may also be viewed by Google or other websites using Google services. You can opt-out of interest-based ads from Google.

Data processing by Feratel
The data processing within the inquiry and booking forms on our websites (operated by us, the Region Villach Tourismus GmbH) takes place on our behalf via the services by feratel Deskline system, operated by feratel media technologies AG, Maria-Theresienstraße 8, 6020 Innsbruck. Should inquiries be made, the data entered be forwarded to the registered hosts of the region Villach - Faaker See - Ossiacher See in a request pool for subsequent collection. A maximum of 10 companies can take the data of an inquiry and make suitable offers. Thereafter, the data transmitted by the guest will be deleted by the Region Villach Tourismus GmbH within 16 months, should no booking be made via the Feratel system. Data that has been processed as part of an online booking remains stored in accordance with legal requirements and are afterwards deleted. In the contract for the processing of personal data feratel media technologies AG guarantees you and us, the Region Villach Tourismus GmbH, to have taken all necessary technical and organizational measures to protect your data in accordance with DSVGO and exclusively for the processing of your data Requests and bookings to use.

Rapidmail
We use rapidmail to send our newsletters. Your data, once provided with your consent will therefore be transmitted to rapidmail GmbH. Rapidmail GmbH is prohibited from using your data for purposes other than sending the newsletter. A transfer or sale of your data is not allowed to rapidmail GmbH. rapidmail is a German, certified newsletter software provider, which was carefully selected according to the requirements of the DSGVO and the BDSG.

Xamoom
This content offer uses an analytics service by xamoom GmbH ("xamoom"). This service uses IDs and cookies to analyse how users use the content offer. This ID cannot be attributed to the actual person. The information generated by xamoom about your use of the content offer is transmitted to the xamoom server and stored. Xamoom uses this information to evaluate your use of the content offer and to compile reports about activities for us and our customers. Xamoom can also pass this information on to third parties if this is legally required or if they process this information on behalf of xamoom. Xamoom will not link your personal data with other data stored by xamoom or their customers. Through the use of this content offer, you agree to the processing of data through xamoom in the manner and for the purposes stated above. All further information about data protection at xamoom GmbH can be found here. More information about MailChimp and privacy at MailChimp can be found here: http://mailchimp.com/legal/privacy/ .

Your rights
You have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection laws or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Questions about the protection of your personal data
The Region Villach Tourismus GmbH implements measures, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. The sites listed above use industry-standard SSL (Secure Sockets Layer) encryption for some purposes. This will ensure the confidentiality of your personal information and credit card information when transacting over the Internet.
If you have any questions or requests regarding the privacy policy, please contact us. You are welcome to ask us, the Region Villach Tourismus GmbH, which of your personal data are processed by us, what they are used and to whom they are transmitted. Of course you can correct wrong data or delete data. The provisions of the Data Protection Act apply. Please note that we can only deal with data protection requests after verification of your identity. In this regard, you can visit us directly at our location in Peraustraße 32, 9500 Villach and present an identity card or passport. Alternatively, a document certified by a legal institution is also valid as a proof of identity.

Region Villach Tourismus GmbH
Peraustraße 32
9500 Villach, Austria
E-Mail: support@region-villach.at
Telephone: +43 4242 42000 48

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